Executive Director of Diagnostic Imaging

The Opportunity

The Imaging Department at NGMC will provide nearly 600,000 procedures in Fiscal Year 2025 across five
hospitals and four freestanding Outpatient Imaging Centers. Playing a key role at NGMC, the Imaging
Department supports NGMC’s renowned patient care programs including orthopedics,
neurology/neurosurgery, oncology, surgery and trauma. The department is rapidly expanding in both the
outpatient and inpatient settings to meet the needs of a growing medical staff and patient population as
well as increasing acuity in overall services. The department is also in the midst of large IT projects
including the replacement of its PACs system and installation of Artificial Intelligence (AI Doc) systems to
aid in diagnosis. The department has a rich history of high-quality services and numerous accreditations,
and also strategically partners with numerous schools for training and recruitments pipeline.
The Executive Director of Diagnostic Imaging is accountable for the development and implementation of a
strategic plan for the Imaging Department across the enterprise that focuses on maximizing NGMC's
targeted market capture. Establishes and achieves financial, operational, and quality performance targets
for all imaging modalities, working collaboratively with radiologists, medical staff, and System leadership.
Duties include program and business development, brand development, oversight of operations, quality
assurance & accreditation, financial planning/operations, revenue cycle, capital planning & acquisition,
development of successful relationships with physicians, marketing of service lines, strategic
development, community relations, capacity and access optimization, management of customer services,
as well as other duties.

Organization Expectations:

Quest: Facilitates in continuous improvement of processes, quality, efficiencies, satisfaction, engagement
and outcomes with employee input.
Talent Development: Coaches and develops staff; builds a high performing team.
Safety: Promotes patient, visitor and staff safety and effectively manages hazards that lead to injury or
harm.
Productivity: Meets productivity expectations.
Regulatory Compliance: Ensures department’s compliance with all regulatory, DNV, mandatory
education, and similar requirements.

The Organization

Northeast Georgia Health System (NGHS)

Northeast Georgia Health System (NGHS)

Duties and Responsibilities

 Directs, plans and manages a team that oversees multiple modalities within the service line over
a multitude of patient care delivery sites or disciplines (administrative and clinical).  Duties will
encompass managerial, professional, strategic, education and research oversight.
 Builds a strong physician alliances to achieve mutual goals as well as building a collaborative
physician/operations team that centers on Program Leadership, Development/Strategic planning,
Quality, Patient Experience, Customer Satisfaction and Market Share Growth.
 Oversees a wide variety of regulatory, administrative and fiscal activities, both internally and
externally to include patient care, business support functions, strategic development, space
allocation, fundraising and other relevant departments.  Responsible for business processes of
planning, program/service development, strategy implementation, financial/quantitative analysis
and marketing.  Collaborates with system departments such as IT and revenue cycle to optimize
department operations.
 Provides leadership and direction to ensure the delivery of quality patient care for the overall
operations of the Service Line.  Ensures all components of Service Line are continually operating
in compliance with all regulatory and accrediting bodies' requirements, including, at a minimum,
(Centers for Medicare and Medicaid Services) CMS, DNV, State of Georgia, and ACR (American
College of Radiology).
 Oversees transition planning, process of care and quality improvement initiatives, and resource
allocation within the service line.  Monitors, evaluates and implements actions necessary to meet
regulatory, quality, and safety standards for the service line.

 Develops and sustains an appropriate management structure with carefully selected individuals to
accomplish all goals of the department.  Ensure that appropriate levels of qualified (clinical,
technical, and customer-oriented) personnel are employed in the Service Line to provide quality
patient care.  Sets performance expectations and addresses all performance deficits.
 Develops/monitors clinical and performance metrics, tracks volume, and financial performance to
understand and monitor the successes of the service line (Productivity, Profitability/Budget,
Market Share, Outcomes, Satisfaction).  Implements actions when performance is not meeting
established goals/targets.
 Identifies service enhancement opportunities with leadership and front line staff and uses Lean
Theory to identify roadblocks and redesign's inefficient work processes.  Collaborates with other
System leaders in ensuring department's service levels are meeting their requirements, i.e.
surgery, emergency department, inpatient, etc.
 Oversees capital equipment and device utilization planning and works within organizational
approval and procurement processes.  Oversees warranty and service agreements for capital
equipment to ensure adherence with preventive maintenance and timely service for equipment.
 Maintains active participation in appropriate regional, state and professional management and
clinical associations related to Radiology.
 Responsible for achieving Best Practice models and benchmark Service Line indicators, including
clinical, financial, marketing and operational outcomes as identified jointly with Senior Leadership,
Finance, Quality Improvement and Corporate Strategy.
 Promotes harmonious interdepartmental relationships and cooperation to enhance teamwork and
cohesiveness throughout the health system.  Actively manages relationships with radiology
groups to ensure service levels are met and contractual obligations are fulfilled.  Collaborates
with radiology groups on their overall performance, effective use of medical directors and
modality chiefs, and ongoing manpower levels/overall group health and stability to ensure needs
of System are met.

Qualifications and Requirements

Education

Experience

Licenses/Certification

 Licensure or other certifications: Current ARRT.
 Educational Requirements: MHA, MBA or other health related masters degree.
 Minimum Experience: Five (5) years of health care experience leading fully developed Health
System Imaging Department. Prior Management of Imaging Service Line including multi-location
Inpatient and Outpatient Imaging Centers. Must demonstrate program development and revenue
enhance programs as well as successful physician and staff relations.

Special Skills

 Must possess excellent oral, written, and communication skills as well as strong imaging business
development experience.
 Must possess strong internal drive and initiative to be able to accomplish work with minimal
direction/supervision from Senior Administration.
 Must be decisive and a strong leader with effective interpersonal skills to develop teamwork
among a variety of stakeholders.
 Must be self-starter, able to work and accomplish goals with collaborative efforts of the medical
staff and radiology groups.
 Must be extremely knowledgeable in program expansion and/or new program development.
 Demonstrates progressive clinical leadership experience.  Recognized as a specialty content
expert in areas of Imaging, remaining current with clinical best practice and radiology
industry/technology trends.  Ability to build service line loyalty/branding with both patients and
physician customers.  Must be able to create high quality imaging service to offer to patients and
referring physicians, in collaboration with radiologists.

The Ideal Candidate

We are seeking a candidate with a proven track record in growing and strengthening outpatient imaging
market share while operationally supporting a large imaging department and working collaboratively with
contracted radiology groups. The ideal candidate will have experience leading both inpatient and
outpatient imaging services and demonstrate expertise in competitive market positioning, business
development, marketing, staff engagement, and analytics.
This individual should be confident in their ability to lead large-scale projects and build effective
relationships with staff and physicians. Strategic acumen, adaptability, high energy, and quick decision-
making skills are essential for success in this role.

Key Qualifications:
 Demonstrated leadership in creating a safe, engaging, and high-performing environment for staff.
 A history of building rapport with physicians, leading quality and safety initiatives, and practicing
strong financial stewardship.

More About the Organization

Northeast Georgia Health System (NGHS)

Northeast Georgia Health System (NGHS) is a not-for-profit community health system dedicated to our
mission of improving the health of our community in all we do. Through the services of a medical staff of
more than 1,400 physicians representing more than 60 specialties, our team cares for more than one
million people across the region at five hospitals and a variety of outpatient locations.
Founded in 1951 as Hall County Hospital, NGHS has grown to include five Northeast Georgia Medical
Center hospital campuses – NGMC Gainesville, NGMC Braselton, NGMC Barrow, NGMC Habersham
and NGMC Lumpkin – with a total of more than 950 beds and more than 1,400 medical staff members.

Our Mission
Improving the health of our Community in all we do.

Our Vision
We will be the preferred and indispensable healthcare resource for the communities we serve.

Our Core Values
Respectful Compassion
I impact life & most sacred moments
From birth to the end of life to miraculous recovery, we know that life-changing moments are happening
around us every day.
Deep Interdependence
I can’t do my job without you
We are an organization focusing on accountability and team strength. We rely on each other to do our
jobs with excellence.
Responsible Stewardship
What I do today ensures tomorrow
Decisions we make today make an impact on the future of our organization, our land and the community
around us.
Passion For Excellence
I bring my best every day.
We bring passion for excellence into each and every moment, regardless of the challenges with which we
are met.

Our Core Competencies
Show Vulnerability
Display Empathy
Demonstrate Courage
Demonstrate Radical Listening
Promote Teamwork
Hold Others Accountable
Strive for Continuous Improvement

NGHS Quick Facts from Fiscal Year 2023:
 1.7 million visits / 100,000+ Heart Institute visits

 11,000+ employees
 950+ licensed beds
 1,400+ Medical Staff
 GME – 200+ residents and fellows
 29,500 surgeries
 5,200 deliveries

Locations:
 Gainesville – 613 licensed beds
 Braselton – 188 licensed beds
 Barrow – 56 Braselton licensed beds
 Lumpkin – 52 licensed beds
 Habersham – 53 licensed beds
Accreditations & Recognition:
 Fully accredited by DNV Healthcare
 MBSAQIP-Accredited Center for Bariatric Surgery and Obesity Medicine
 Accreditation with Commendation by the American College of Surgeons Commission on Cancer
 Accredited for carotid artery stenting and percutaneous coronary interventions by Accreditation
for Cardiovascular Excellence
 Hospice Honors Elite accreditation
 Comprehensive Stroke Center – Gainesville, Primary Stroke Center – Barrow, Braselton and
Habersham
 Emergency Cardiac Care Center Designations for all five hospitals
 Center of Excellence Designation from the Surgical Review Corporation – Colorectal Surgery,
Minimally Invasive Surgery, Minimally Invasive Gynecology, Robotic Surgery and Hernia Surgery

Leadership

Anothony Williamson

VP of Construction and Shared Support Services

Anthony Williamson is VP of Construction and Shared Support Services for NGHS. He previously held
the position of President of Northeast Georgia Medical Center Braselton and the Southern Market

Leader.  He has systemwide responsibility for Construction Management, System Properties, Radiology,
Pharmacy, Laboratory, Respiratory Therapy, Plant Operations, Food and Nutritional Services,
Environmental Services, and Security Services.   Anthony joined NGHS in 2005 as Vice President of
Professional Services.  He came to North Georgia after working in healthcare leadership in Kentucky and
Florida.  Anthony holds an MBA and MHS from the University of Florida, and BS in Science from Florida
State University.  He is a Fellow of the American College of Healthcare Executives.