Essential Functions:

• Directs and participates in a variety of functional and operational management in alignment with the strategic objectives for the division and Children’s Nebraska.
• Develops goals and objectives for the division in collaboration with the Medical Staff Leaders and the VP Patient Care Services and CNO.
• Leads the development of a strategic plan that is consistent with the hospital’s strategic plan and the nursing strategic plan.
• Communicates goals and objectives effectively to staff.
• Provides ongoing measurement and documentation of goal achievement.
• Monitors and analyzes assigned budgets and provides management intervention that ensures compliance to budgetary goals.
• Develops annual budget for departments. Negotiates capital and operating budget resources to meet established service standards.
• Reviews variance to budget and implements changes for improvement that assure financial performance, quality and customer satisfaction.
• Assists staff in the identification of cost reduction strategies that lead to improved efficiency.
• Monitors budgets and staffing models along with appropriate benchmarks and industry data to ensure appropriate resource allocation.
• Creates service standards utilizing key service dimensions, knowledge of patient/customer expectations and best practice data.
• Participates in establishing service standards for assigned departments.
• Monitors performance against service standards.
• Utilizes customer satisfaction, best practice data and market information to improve customer service and satisfaction. Utilizes all tools provided to enhance customer service.
• Supports the provision of patient and family centered care.
• Accepts accountability for personal and professional growth and contributes to the advancement of health care administration.
• Participates in professional and continued learning activities and shares knowledge with colleagues.
• Shows evidence of meeting annual professional goals which are established in collaboration with the VP, Patient Care Services and CNO.
• Utilizes feedback from colleagues regarding interpersonal and administrative skills.
• Actively supports colleagues in their efforts to improve interpersonal and administrative skills.
• Coordinates and collaborates with the Children’s Nursing Leadership Team in the recruitment, selection, retention and development of staff within the department and other patient care services departments.
• Ensures compliance with quality assurance, safety practices, policies, regulatory, and legal requirements.
• Evaluates overall effectiveness of the department staff job performance including skills in communication, team building, problem-solving and decision making outcomes.
• Serves as a role model to staff, managers and other hospital leaders.
• Develops orientation plans in collaboration with Nursing Education and department educators for new employees and monitors the effectiveness of orientation programs.
• Approves staffing patterns and monitors departmental staffing to assure implementation of strategies consistent with policies that will meet quality of patient care and budgetary goals.
• Monitors retention and turnover data to identify issues and problems that may affect recruitment and retention and initiates action for resolution with the appropriate groups.
• Communicates and models the mission of Children’s in the recruitment, development, evaluation and compensation of staff.
• Facilitates staff/management development with focus on promoting staff engagement.
• Identifies opportunities for coaching and career development with employees within area of responsibility.
• Promotes and monitors participation of staff in in-service programs within the organization and at the departmental level.
• Initiates and/or collaborates in the development of continuing education programs to advance the knowledge and expertise of the staff in the specific specialty areas.
• Provides leadership by modeling I-Accountability principles and by setting expectations of staff.

Personnel Management:

• Selects/hires employees and oversees training on job related tasks.
• Conducts employee performance management duties including completion and delivery of performance evaluations, setting goals, dissemination of information, coaching, addressing performance issues/routine correction actions and recommending termination of employment.
• Makes salary recommendations.
• Submits notifications for personnel actions (e.g., status changes, terminations).

Essential Functions:

• Determines human resource needs.

Operational/Financial Management:

• Participates in the development and implementation of strategic objectives for the division.
• Develops and implements business plans for the department that support the goals and strategies of the organization.
• Defines and approves processes and procedures within the department.
• Develops and recommends policies related to the operational or functional area.
• Develops the annual budget for the operational or functional area including human resources needs. Prepares budget variance reports and develops corrective strategies to meet the area’s operational or financial plan.
• Applies business and management expertise to set direction, measure results, resolve problems, and achieve operational and financial objectives.