Supervisory/Management Responsibilities

Job has direct and/or indirect supervision of team members that may include final budget authority, hire/termination authority, performance appraisal responsibility and disciplinary authority. Job will be considered a member of management staff at Prisma Health or affiliate and will have direct reports.

Accountabilities

1. Leading – 20%
   1. Creates an environment of enthusiasm and excellence.
   2. Properly delegates responsibility, accountability, and authority.
   3. Appropriately uses rewards and holds reports accountable.
   4. Supports and communicates Prisma Health’s mission, vision, and values, throughout the organization.
   5. Develops departmental strategic and operational plans to achieve the mission and vision of the organization.
   6. Develops and maintains department policies and/or procedures.
   7. Develops and maintains the departmental plan that is integrated into the Prisma Health/OMH Plan for Provision of Care.
   8. Demonstrates job competency.
   9. Provides workable solutions utilizing Lean principles, technique processes, and procedures.
2. Planning and Decision Making – 20%
   1. Analyzes data/information in relation to making decisions.
   2. Develops thorough operational plans that achieve business objectives/goals.
   3. Plans and coordinates work with other work groups/departments.
   4. Brings to bear the appropriate knowledge, information, and expertise in making decisions.
   5. Considers strategic issues in making decisions.
   6. Bases decisions on sound logic rationale.
   7. Advances problems towards resolution despite ambiguity or uncertainty.
   8. Curbs impulsiveness in making decisions.
   9. Takes responsibility for decisions.
   10. Acts decisively.
3. Developing People – 20%
   1. Hires, retains, and manages a well qualified and diverse staff.
   2. Ensures appropriate staffing levels to achieve outcomes.
   3. Evaluates, coaches, and mentors others through feedback processes.
   4. Provides in-service training and continuing education of all persons in the department.
   5. Assures that all certifications and competencies required and recommends sufficient number of staff to support and carry out the provision of services.
   6. Develops and ensures completion of Introductory/Orientation Period Checklists and competencies.
   7. Meets with staff to discuss what is important to them, their goals, and management expectations.
4. Standards and Accountability – 20%
   1. Ensures staff understands the goals/tasks they are accountable for achieving.
   2. Sets performance improvement priorities and ensures that important processes and activities are measured, assessed, and improved systematically.
   3. Identifies and implements appropriate patient safety strategies relative to the department.
   4. Ensure survey readiness for Joint Commission, DHEC, CMS, and other regulatory agencies.
   5. Demonstrates and ensures employees compliance with consistent behavior in accord with the expectations for excellent customer service to patients, families, physicians, visitors, employees, and others.
5. Communicating and Managing Relationships – 20%
   1. Shares information and feedback with direct reports and co-workers appropriately.
   2. Expresses concerns and makes suggestions in a manner consistent with spirit of cooperation and collaboration.
   3. Demonstrates positive verbal and non-verbal communication skills that enhance the work environment.
   4. Provides leadership and direction that promotes an efficient and effective staff and fosters open communication.
   5. Coordinates processes with those of other departments and health care related organizations.
   6. Develops a culture that emphasizes cooperation and communication between individual staff members, other departments, and medical staff.
   7. Develops policies and procedures in collaboration with associated departments.
   8. Participates in interdepartmental committees to foster communication and integration.
   9. Coordinates for Provision of Services not available at OHM.
   10. Develops relationships with higher management.
   11. Cultivates networks of people across a variety of functions and departments within the organization.