Associate Chief Nursing Officer

Collaboration/Communication
Serve as liaison between nursing, patient care team, medical staff, and healthcare leadership.
Engage and collaborate with interdisciplinary health care team members to identify opportunities
for improvement, program development and capital budgeting. Communicate with external
agencies and constituencies to address issues and answer questions. Serve as liaison among
multiple clinical functions to support collaboration in identifying opportunities for improvement
and program development.

• Enhance strategic and programmatic relationships with faculty physicians, other health
care staff, and community members.
• Acts as hospital administrative liaison with external agencies and constituencies.
• Establishes a strong relationship with other departments and administrative leaders to
Facilitate collaborative efforts to enhance achievement of the Department of Nursing and
Patient Care and University of Iowa Health Care objectives.
• Confer with nursing leadership to facilitate collaborative relationships and networks that
enhance the tripartite mission of the organization: service, research, and education.
• Exhibits guiding behaviors that reflect UIHC values and support our mission and vision.
• Participates in System activities to promote support of system foundational goals.
• Promote positive service relationships with patients/families, physicians, labor unions and
staff.
• Represents the Department of Nursing at national, state, and local levels as delegated by
the CNE.
Program and Patient Care/Services Delivery
Work across multiple clinical functions and with medical directors to implement best care
practices and new models of care/service. Address implementation issues across clinical
functions and with other departments
• Leads/Participates in the development, implementation and of key tactics within service
lines/new programs that support the business planning activities- including identifying
opportunities, pro-forma development, implementation planning and successful
execution that results in improving care delivery, patient safety/quality, and work
environment.
• In collaboration with executive leadership and appropriate departments, assures alignment
with practice in program activities including database programs, care model modalities,
recruitment, budgets, and other key activities.
• Facilitates organizational change by leading and supporting staff in a rapidly changing
health care environment.
• Leads programs coordinating all department activities with key stakeholders including not
limited to Foundation, Marketing and communication, IT, Finance, Planning, to ensure
maximum efficiencies, reimbursement, and growth
• Participates or establishes links in community advocacy efforts to assure University of Iowa
Health Care is represented in standard setting groups that are key relationships with the
health care institution.

Human Resources Management
In collaboration with departmental HR Representative(s) works across multiple clinical functions
and with medical, collegiate and hospital leaders to ensure a consistent approach to HR
management. Hold unit leaders accountable for high performance and high engagement by
articulating expectations, monitoring performance, and providing feedback consistently across
areas of responsibility. Approve resource allocations and staffing models.

• Creates and maintains a work environment that ensures optimal engagement of the
workforce.
• Facilitates a culture of teamwork, collaboration, and accountability with the leadership
team, across disciplines/departments.
• Continuously evaluates and modifies staffing models to ensure the right staff is performing
the right job in the most efficient manner.
• Serves as the administrative leader in concert with the designated medical and
administrative leadership, promotes cohesive, coordinated, integrated and innovative
program development for areas of responsibility. This includes program plan development
with goals and objectives that address clinical growth, service, quality, people, financial,
and research/educational performance.
• Hire, develop and manage performance of leadership team. Provide coaching and
mentoring, identify training opportunities, and provide leadership for goal setting and
career development. Develops a cohesive leadership team for overall operational,
quality/patient safety, and financial excellence. Assures leaders are accountable for
developing and maintaining a diverse and inclusive environment.

Operations, Standards of Care, Regulatory Compliance, Quality and Patient Satisfaction
Manage across multiple clinical functions to develop and monitor quality and service indicators.
Oversee patient satisfaction and quality indicators. Assure that clinical services are in compliance
with all applicable internal and external requirements.

• Accountable for the execution of quality initiatives (system/service line).
• Assures compliance with applicable regulatory bodies specific to programs of care.
• Incorporates data bases, national standards, regulatory body standards, technology, and
innovation in support of quality initiatives.
Understands and supports research/educational activities of nursing staff and patient care
team.
• Collaborates to improve programs and efficiency through developing the appropriate
infrastructure to foster innovation efforts in providing a unified approach to care delivery.
Identifies changes and trends in the external environment impacting care delivery, ensuring
policies are in alignment with best practice care.
• Uses business analytics to monitor and improve department effectiveness, efficiency, and
productivity and patient/family/employee/ experience.

Financial Management/Business Analytics
Develop strategy for budget priorities for multiple clinical functions and negotiate among them to
address resource issues. Hold unit leaders and clinical leaders accountable for managing budget.
Work with internal and external leaders to address and resolve budget issues. Seek methods to
enhance revenue.

• Evaluates, develops and adapts/aligns goals, budget and business processes of the
Department of Nursing Services clinical service line to meet the changing healthcare
environment and needs of patients and families to support organizational goals and
objectives.
• Partner with CNE and key department leaders to develop operating and capital budgets in
support of the established integrated strategic/operational/financial plans.
• Analyzes, monitors, and manages costs and charging mechanisms, along with
reimbursement and coding practices, and initiation of new programs, making
recommendations to maximize reimbursement for services/reduce overall expenses.
• Regularly monitors financial performance and adjusts operations to address priorities and
allocation of needed resources to achieve targeted levels of fiscal performance.
• Keep abreast of regulatory requirements, legal, reimbursement changes, and industry
trends. Establish appropriate database registries, certifications, and external benchmark
reasons to deliver outstanding clinical care